Delivery date
About shipping
- Delivery time is usually around 2 to 4 weeks from the date of payment confirmation.
- Same-day shipping items and special line items will be shipped within 1-2 business days, excluding Saturdays, Sundays, and holidays.
- For details from ordering to shipping, please click here.
About returns and exchanges
- Requests for refunds, returns, and exchanges within Japan can only be accepted if we are contacted within 7 days of the product shipping date (within 3 days for overseas).
- For details on refunds, returns, exchanges, and order cancellations, please see here.